Returns & Exchanges

At B-Unique, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 14 days of receipt.

1

Check Eligibility

Ensure your items are unworn, unwashed, and have all original tags attached in their original packaging.

2

Submit a Request

Log into your account or contact our customer service team to initiate a return and receive your unique return authorization number.

3

Pack and Ship

Securely pack the items and send them back to our warehouse via your preferred courier or drop them off at any B-Unique physical store.

4

Receive Refund or Credit

Once we receive and inspect your return, we will process your refund to the original payment method or issue a store credit within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing